How does the agent know stock and prices?

We connect your catalogue: an inventory sheet, an export from your back office or your store's API. The agent checks stock at the moment of the question and never promises what isn't on the shelf.

The agent sends a payment link from your payment provider, collects the address and places the order. The money goes straight to you.

How does it cope with how shoppers actually write?

The agent understands natural language: “got anything smaller?”, “will it arrive before Christmas?”, voice notes. Anything genuinely unclear goes to an operator rather than getting a guessed answer.

Does it suit a small store?

Yes: Basic (from $144/mo, one messenger) covers a store with up to around 7 enquiries a day, and you can set the agent up yourself on the platform. When you grow, add messages with the slider or move to PRO with no reconfiguration.

E-commerce solution

AI sales rep for online stores

Hundreds of identical “How much?”, “Do you have my size?”, “When does it ship?” — and every question left unanswered overnight is a lost order. The AI agent advises from your catalogue, checks stock, sends the payment link and recovers abandoned carts.

Choose a plan →

Sound familiar?

Where the money leaks

Questions arrive around the clock, answers only in office hours

Shoppers message in the evening and at night, in the moment of impulse. By morning the impulse is gone and the order has gone to whoever answered fast.

Repetitive questions eat your team

80% of messages are price, stock, size and delivery time. In sale season Direct and WhatsApp turn into a backlog and nobody gets to the hot ones.

Nobody chases abandoned carts

Up to 70% of carts never become an order. Emails get ignored, and there is no resource to call or message everyone personally.

Scenarios

What the AI agent does in an online store

1

Catalogue advice 24/7

Answers instantly in Instagram Direct, WhatsApp and Telegram: price, stock from your inventory feed, sizes, alternatives. At night and on Black Friday, with no queue.

2

Taking the order to payment

Generates the payment link, collects the delivery address and places the order inside the conversation — the shopper never has to go anywhere else.

3

Recovering abandoned carts

Messages or calls people who didn't finish: answers their doubts, offers a promo code, takes them to payment.

4

Order status and repeat sales

Answers “where is my order”, collects a review after delivery and brings the customer back with an offer based on their purchase history.

5

Escalating the hard cases

Returns, complaints and unusual requests go to a human operator with the full conversation history.

+20%

sales during overnight hours

80%

of Direct messages the agent closes itself

−45%

abandoned carts

24/7

advice with no weekends or holidays

Figures from an Instagram clothing store running on Sales Workshop.

Case study

Instagram clothing store

The problem

Hundreds of identical “How much?”, “Do you have my size?” messages in Direct. During sale season the owner wasn't sleeping.

+20%

Overnight sales

80%

Direct workload removed

−45%

Abandoned carts

“Black Friday went perfectly. The agent handled most of the questions itself and sent out payment links while I slept.”

FAQ

Frequently asked questions

How does the agent know stock and prices?: We connect your catalogue: an inventory sheet, an export from your back office or your store's API. The agent checks stock at the moment of the question and never promises what isn't on the shelf.
Can it take payment?: The agent sends a payment link from your payment provider, collects the address and places the order. The money goes straight to you.
How does it cope with how shoppers actually write?: The agent understands natural language: “got anything smaller?”, “will it arrive before Christmas?”, voice notes. Anything genuinely unclear goes to an operator rather than getting a guessed answer.
Does it suit a small store?: Yes: Basic (from $144/mo, one messenger) covers a store with up to around 7 enquiries a day, and you can set the agent up yourself on the platform. When you grow, add messages with the slider or move to PRO with no reconfiguration.

Put an AI sales rep to work in your industry

Plans start at from $144/mo — less than one sales hire. Start on the platform yourself, or take Business and we set it up for you in 3–5 days.