What's new
The Sales Workshop release history: voice, CRM, channels and tools for the sales team.
- New
The voice agent now answers twice as fast
We doubled the speed of the voice model — the agent now replies almost as quickly as a person, with none of the awkward pauses. It holds the full context of the conversation from the first line to the last and never loses the goal: taking the customer to a purchase. Conversations sound more natural, and conversion is higher.
Pick the agent's voice and gender
In the settings you can choose the character's voice — male or female, with different intonations. Listen to how the agent will sound to your customers and apply your pick to live calls straight away.
Hot leads land in your CRM immediately
When the agent qualifies a customer, or when you take the conversation over, a record is created in your CRM automatically. No manually copying contacts and call outcomes — deals stop falling through the cracks.
The lead record fills itself in during the conversation
The agent asks for the name, phone number, budget and requirements and writes it all into the record. Your rep opens the lead and sees a finished summary — no copying from a call transcript.
Detailed summaries after every call
After the conversation you get a summary: what was discussed, which objections came up, how ready the customer is to buy and what to do next. Open the lead record and the context of the call is already in front of you.
Call a customer in one click
Your rep calls the customer straight from the lead record with a single button. The recording, chats and SMS all stay in one history — every exchange with the customer in one place.
Sales practice against an AI customer
A new section for rehearsing scripts: your rep runs a conversation with a virtual customer and gets a score with recommendations. A convenient way to onboard new hires and drill objection handling without touching real calls.
Send the quote by SMS right after the call
The agent can text the customer a link to your quote at the end of the conversation. You see the whole chain — call, send, customer reply — in the lead history.
Automatic call when a deal changes stage
When a deal moves to the stage you choose in your CRM, the agent calls the customer automatically. No exporting lists and launching campaigns by hand — leads are worked the moment they move through the funnel.
Meetings go straight into Google Calendar
When the agent agrees a meeting or a call with a customer, the event appears in your Google Calendar automatically, with the contact details and the topic. No keeping a schedule in two places: your rep opens the calendar and sees their day.
Accurate meeting booking
The agent correctly understands “the day after tomorrow”, “Friday at 3pm” and other phrasings, accounts for the customer's time zone and records the date without mistakes. Less schedule confusion and fewer reschedules.
Hot leads arrive on Telegram
The moment the agent qualifies a customer, you get a Telegram notification: who called, what they want, their contact details and the outcome. You can react within minutes instead of waiting for someone to open the CRM.
WhatsApp in a single messaging inbox
Connect your WhatsApp and the agent will answer customers in the same place you run Telegram and your other channels. Every conversation in one interface, with no app switching.
The agent hands the conversation over at the right moment
If the customer is ready to talk terms or asks for a human, the agent transfers the call to your rep mid-conversation. The rep joins with full context: who the customer is, what has been discussed and where things stand.
Replies in Instagram Direct
The agent receives and answers messages in Instagram Direct. Enquiries from social land in the same funnel as calls and chats — no lead goes unanswered.
Several agents for different channels and jobs
One account can run several agents: one takes calls, another answers in messengers, a third works through your list — each with its own script and tone. A configured agent can be duplicated in one click and adapted to a new line of business in minutes.
Team roles: administrator and rep
Access control for your team: administrators manage agents, settings and integrations, while reps work with leads and conversations. Everyone sees what their job needs, with no risk of changing settings by accident.
Automatic follow-ups
If a customer doesn't reply or puts the decision off, the agent comes back to them at the time you set — by message or by call. Leads don't go cold while you are busy with something else.
A fast start after sign-up
New users go through a short setup: plan, creating an agent, connecting a channel and a tour of the interface. It is minutes to your first live conversation, not hours of working out the system.
Calls on your own numbers
The voice agent takes inbound calls and dials out on your company's real phone numbers. Conversations are recorded and attached to the lead record — full telephony, not just a demo.