Sales Workshop in the UAE

An AI sales agent for businesses in the UAE

Your customers in the UAE message on WhatsApp, in Arabic and English, at any hour. The agent replies within 10–30 seconds, qualifies the lead, books the viewing or call and logs everything in your CRM — across Dubai, Abu Dhabi and Sharjah.

Plans from $144/mo.

How selling works in the UAE

In the UAE most sales conversations start with a WhatsApp message: price, availability, location — and the customer expects an answer in minutes. Whoever replies first and clearly usually wins the deal.

The market is multilingual: customers write in Arabic, English and many other languages. The agent replies in the customer's language and follows your sales scripts.

The weekend is Saturday and Sunday, and during Ramadan enquiries shift late into the evening. The agent works around the clock and follows the telemarketing rules and the Do Not Call Registry, just as a human rep must.

Which businesses in the UAE can automate their sales

Examples of businesses where the agent takes the first reply, qualification and follow-up:

  • Real estate brokers and developers

    Off-plan and ready property in Dubai and Abu Dhabi: the agent answers the listing enquiry instantly, asks budget, payment method and payment plan, and books the viewing or a call with the broker.

  • Car dealerships and rentals

    Quotes, finance, test drives and daily or monthly rental bookings.

  • Aesthetic and dental clinics

    Consultations, prices and appointments over WhatsApp, with confirmation and reminders.

  • Business setup and free zone consultancies

    The agent qualifies company formation and visa enquiries, collects the basics and books a call with a consultant.

  • Hotels and tour operators

    Desert safaris, boat trips and city tours: instant answers on availability and prices, and follow-up on quotes.

  • Private schools and training centres

    Admissions, fees, campus tours and trial lessons during enrolment season.

  • Insurance brokers

    Health and motor insurance: qualification and the details needed for a quote.

  • Interior design and fit-out

    Design and fit-out enquiries, project details and site visit booking.

  • Gyms and fitness studios

    Trial sessions, memberships and winning back inactive members.

  • Online stores

    Price, size, delivery and a payment link inside the chat; abandoned cart recovery.

  • Yacht charter and events

    Available dates, packages and bookings, weekends included.

  • B2B software companies

    Lead qualification and demo booking for the sales team.

Where the agent talks to customers

WhatsApp, Instagram, phone, website chat: the agent covers every channel at once, with no queue at night or at peak times.

What to keep in mind in the UAE

The same rules apply to an AI agent and to a human rep. These are the main rules for contacting customers by phone and message:

  • Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data

    Governs how customer data is processed and requires a lawful basis for processing.

    Official source ↗
  • Telemarketing rules and the Do Not Call Registry

    Set the permitted hours for marketing calls and prohibit calling numbers listed in the Do Not Call Registry.

    Official source ↗

Checked: October 6, 2026 · This is guidance, not legal advice. Confirm your situation with a local lawyer.

We connect the agent to your systems

At launch our team connects the agent to your CRM, telephony and channels. The most widely used in the UAE:

CRM

  • Salesforce
  • HubSpot
  • Zoho CRM
  • Microsoft Dynamics 365
  • Odoo
  • Bitrix24
  • Pipedrive

Telephony

  • e& SIP
  • du SIP

Channels and services

  • WhatsApp Business
  • Instagram
  • Google Calendar
  • Outlook
  • Calendly
  • Telr
  • Network International
  • API & webhooks

Your system isn't listed? We connect it over API and webhooks — our team sets the integration up during launch.

Data and compliance in the UAE

We process customer data in line with Federal Decree-Law No. 45 of 2021: a lawful basis, a defined purpose and restricted access.

Outbound campaigns keep to the permitted calling hours under the telemarketing rules and exclude numbers on the Do Not Call Registry.

Conversations, call recordings and customer records are kept in the platform's database and, if you connect one, in your CRM; access is limited to your team by role. If the law or your regulator requires the data to stay in the UAE, we host it on servers in the UAE.

FAQ

Frequently asked questions

Does the agent speak Arabic and English?
Yes. It replies in the customer's language and follows your sales scripts; we tune the voice and style to your company.
Does it work during Ramadan and on weekends?
Yes. It works around the clock, including late evenings during Ramadan and Saturday–Sunday weekends.
Where is the data stored?
In the platform's database and, if you connect one, in your CRM; on the platform, access is limited to your team by role. If the law or your regulator requires the data to stay in the UAE, we host it on servers in the country, and any transfer abroad follows Federal Decree-Law No. 45 of 2021.
Which CRMs does it integrate with?
Salesforce, HubSpot, Zoho CRM, Microsoft Dynamics 365, Odoo, Bitrix24, Pipedrive and others: our team sets up the integration at launch, and if you use something else we connect it over API and webhooks.
Which telephony can be connected?
e& SIP, du SIP. We connect your existing numbers over SIP — no need to switch carrier.
What language does the agent speak?
Your customers' language. The agent works by voice and text and follows your sales scripts.
Which channels does it work on in the UAE?
WhatsApp, Instagram, phone, website chat. One agent runs hundreds of parallel conversations across every channel.
What does it cost?
Plans from $144/mo; the final price depends on the minutes and messages you set inside the plan.
How do we get started?
You switch on Basic and PRO yourself on the platform; on Business we set everything up for you in 3–5 business days.